Leveraging Marketplace Data to Improve Customer Experience & Fuel Growth (Feat. Stefano Toro, Marketplace Director, Walmart Mexico and Andy Stephen, Customer Success team lead, Mirakl)
Room: Master Stage
An online marketplace is the best way to learn what else your customers want. The data flowing from marketplaces can have the power to change how your organization sees itself. But how do you best leverage marketplace data to understand new customer demand and redefine your value? Hear how Catch are mining valuable insights from their marketplace data.
Customer Success Team Lead
Mirakl is powering the platform economy by providing the technology and partner ecosystem needed to launch an eCommerce marketplace. With the Mirakl Marketplace Platform, both B2B and B2C businesses can offer more, learn more, and sell more: increase the number of products available for buyers, grow the lifetime value of customers, and anticipate buyer needs and preferences.