Creating a unified customer experience with retail and Marketplace (Feat. Paul Greenberg, Fouder at Nora, Brendan Toupin, Director of eCommerce at Best Buy, Laurie-Anne Moussier, Digital Director at BHV)
The Head of eCommerce has an important role to play in harmonizing Marketplace and eCommerce teams. Creating a unified customer experience depends on building synergies with the retail side of the business. Join Heads of eCommerce, from two iconic omni-channel retailers, as they have an open discussion with Paul Greenberg, retail advisor and investor. They will cover everything from the perceptions, challenges, and opportunities of the Marketplace, as seen from the point of view of the Head of eCommerce.
PaulGreenberg (NORA Network)Laurie-AnneMoussier (BHV)BrendanToupin (Best Buy)